Standardization of answers and cost reduction efforts have provided a specific relevance to call centers in the commercial strategy of many service companies. The aim of this research is to analyze to what extent job characteristics. as identified by Hackman and Oldham (1980). are essential determinants for the level of satisfaction of the contact employee in a call center. https://www.ngetikin.com/great-pick-Borstlist-sjalvhaftande-Tesa-hot-grab/